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Privacy Policy

(Last updated: Friday, 26 June 2009)



1. Compliance with Applicable Law


Protecting Customer privacy is of utmost importance to Junette Kloppers t/a Chanette BNB. Accordingly, Junette Kloppers t/a Chanette BNB has developed this Privacy Policy in order to safeguard the Customer's personal information and to protect the confidentiality thereof. In so doing, Junette Kloppers t/a Chanette BNB has taken cognisance of the provisions (as amended) of the Constitution of the Republic of South Africa Act, 108 of 1996, the Electronic Communications Act, 25 of 2002 and the Protection of Personal Information Bill of 2006 and the common law so as to ensure compliance with all relevant statutory requirements and best practice under South African law.


2. No Liability for Unauthorised Disclosure


While Junette Kloppers t/a Chanette BNB will do all things reasonably necessary to protect the Customer's rights of privacy whilst on the Junette Kloppers t/a Chanette BNB website, Junette Kloppers t/a Chanette BNB cannot accept any liability whatsoever for unauthorised or unlawful disclosure of the Customer's personal and confidential information made by third parties who are not subject to Junette Kloppers t/a Chanette BNB's control.


3. Personal Information


For purposes of this Privacy Policy, "personal information” means the Customer's name, surname, address, e-mail address, telephone number, mobile phone number, ID number, physical address, company name, contact number, credit card or banking details or any other information which may be deemed personal.


4. Consent to Collection


By accepting the Junette Kloppers t/a Chanette BNB Hosting Terms, the Customer consents to Junette Kloppers t/a Chanette BNB's collection of personal information on an ongoing basis for the continued duration of the Customer's relationship with Junette Kloppers t/a Chanette BNB, subject to the limitations set out in this Privacy Policy.


5. Types of Personal Information Collected


Junette Kloppers t/a Chanette BNB collects personal information when a Customer submits an application form or query to make use of Junette Kloppers t/a Chanette BNB's Services. If you choose to pay for the Services you order from Junette Kloppers t/a Chanette BNB by way of debit order, Junette Kloppers t/a Chanette BNB will request your banking details to include in the periodic debit order transactions. Junette Kloppers t/a Chanette BNB also collects personal information for purposes of improving its Service offering and for purposes of increasing service efficiency.


6. Cookies


We use cookie technology which comprises tiny pieces of data or a small text file that is stored on your computer's hard drive and which contains information about you, so that the next time you visit the Junette Kloppers t/a Chanette BNB website, the cookie reminds us of who you are, enabling us to achieve our goal of providing a valuable online experience to you. You are able to however, disable this cookie technology in your Internet browser.


7. Customer Data


The Customer Data collected by Junette Kloppers t/a Chanette BNB is used solely in connection with granting you access to the website, and for purposes of monitoring the Customer's use of the website so as to limit or prevent breaches of security.





8. Disclosure of Personal Information


Subject to your right to withdraw your consent in certain instances, you agree that we may obtain your personal information and use it, for certain specified purposes, including internal Junette Kloppers t/a Chanette BNB marketing and contract administration. We will also provide personal information to law enforcement authorities in response to subpoenas and other lawful requirements where we believe that the disclosure of such personal information is necessary to identify, contact or institute legal proceedings against third parties who jeopardise the provision and rendering of the Services by Junette Kloppers t/a Chanette BNB.


9. Retention of Personal Information


All personal information will only be retained for as long as it is necessary to fulfil the purposes mentioned in clause 8 above, as well as those retention requirements as defined in South African Law.


10. Accurate and Up To Date


Junette Kloppers t/a Chanette BNB will use its best endeavours to keep the personal information it collects as accurate, complete and up to date as is necessary for the purposes mentioned in clause 8 above, and Junette Kloppers t/a Chanette BNB shall, from time to time, request the Customer to update its personal information on the website. You are able to review or update any personally identifiable information that we hold on you by e-mailing us or phoning us. Please note that in order to better protect you and safeguard your personal information, we do take steps to verify your identity before granting you access to your account or making any corrections to your personal information.


11. Security


Junette Kloppers t/a Chanette BNB directly or indirectly uses encryption, firewalls and other security technology and procedures to help protect the confidentiality of your personal information and prevent unauthorised access or improper use thereof. All personal information is securely stored in Junette Kloppers t/a Chanette BNB's Customer Database.